Stuck in a long EPOS contract? This guide explains how to exit EPOS subscription contracts, minimise exit costs, and switch to EposDirect's one-time £399 + VAT licence — no new contract, no lock-in.
Many UK businesses sign 12–36 month EPOS software contracts without fully understanding the total cost and the difficulty of exiting early. When your EPOS provider increases prices at renewal, reduces support quality, or you find a significantly better solution — you may wish to cancel your EPOS contract before it expires. This guide explains exactly how to exit an EPOS contract early, what early termination fees to expect, what notice periods apply, and how to migrate your business data to EposDirect with zero disruption. EposDirect has no contract of its own — you pay £399 + VAT once and own the software outright, forever. Our UK team manages the entire migration from your existing EPOS system.
Locate your original contract or contact your EPOS provider to confirm: notice period required (typically 30–90 days), any early termination fee, hardware return obligations, and minimum contract end date.
Compare what you will pay in early termination fees vs continuing to pay the subscription for the remaining months. In many cases, paying the exit fee is cheaper than staying — especially if switching saves £50–£120/month.
Submit your cancellation in writing — email or recorded letter — to your EPOS provider, stating the date you wish to terminate. Keep a written record of all cancellation communication.
Buy EposDirect for £399 + VAT. Our UK team begins preparing your product catalogue migration immediately so you can go live before your old system is cancelled.
Our UK team migrates your complete product catalogue, customer records, loyalty data, and pricing to EposDirect and installs it on your existing hardware — typically within one business day.
Confirm to your old EPOS provider that you have cancelled. Return any leased hardware as required by your contract terms. From this point, you pay £0/month in EPOS software costs.
| Provider | Cost | Notes |
|---|---|---|
| Staying in existing contract (12 months) | £600–£1,440 | £50–£120/month ongoing, no end date |
| Exit fee (typical UK EPOS provider) | £0–£500 | Varies by provider, contract length, and remaining term |
| EposDirect (lifetime) | £399 + VAT once | All features, FREE setup, no monthly fee, ever |
Pay £399 + VAT once. No monthly software fees. FREE setup by our UK team on your existing hardware.
This depends on your contract terms. Some EPOS providers allow cancellation with 30 days notice within the first year; others have minimum contract periods with exit fees. Always review your specific contract terms or contact your provider directly. Our UK team can advise on the switching process once you know your exit position.
Most UK businesses complete their full migration to EposDirect within one business day. Our UK team exports your product catalogue, customer records, and supplier data from your existing system and imports everything into EposDirect — with staff training completed the same day.
No — EposDirect has no contract. You pay £399 + VAT once and own the software outright with no renewal, no minimum term, no cancellation fee, and no commitment of any kind. You will never be locked in again.
If your existing EPOS system includes leased hardware (touchscreen till, printers), your contract may have separate lease terms that differ from the software subscription terms. Review both components separately. EposDirect runs on your own Windows hardware — so you do not need to purchase new hardware when switching.