EposDirect hospitality EPOS includes Refund Management as standard in every licence. Pay £399 + VAT once — no monthly subscription, no add-on module fees. FREE UK installation on your existing hardware.
UK hospitality venues face the unique complexity of managing multiple revenue streams — restaurant, bar, hotel, and events — from one system without paying monthly per-module fees. EposDirect hospitality refund management handles void requests, accommodation adjustments, and F&B refunds — manager-controlled with full audit trail across all venue areas. Most UK hospitality EPOS providers charge separately for refund management — either as a paid add-on module at an extra monthly fee, or locked behind a higher pricing tier that costs significantly more than their base plan. EposDirect includes refund management in every licence as standard. There is no add-on module to buy, no premium tier to upgrade to, no additional monthly cost for this feature. UK hospitality businesses pay £399 + VAT once and receive the complete EposDirect feature set from day one, including refund management. Because EposDirect is installed software — not cloud-based — refund management continues working even during internet outages. Your hospitality business never stops trading due to connectivity problems. Our UK team installs EposDirect on your existing Windows hardware free of charge, typically completing the full setup within 24 hours of your order. No new hardware required for most UK businesses. Over 100,000 UK businesses across retail, restaurant, hospitality, pharmacy, takeaway, and convenience store trust EposDirect daily. Call 0800 0336 888 or speak with a live expert at expert.eposdirect.co.uk to discuss your hospitality EPOS requirements before you buy.
Pay £399 + VAT once. No monthly software fees. FREE setup by our UK team on your existing hardware.
Yes — EposDirect refund management is included in every licence at no additional cost. Hospitality businesses get full refund and exchange processing, audit trails, and manager controls from day one.
Yes — EposDirect allows Hospitality businesses to require manager approval before any refund or void is processed. Every refund attempt is logged with the staff member's ID, preventing unauthorised refunds and reducing cash loss.
Yes — EposDirect automatically adjusts stock levels when a product is returned and refunded. For Hospitality businesses, this means returned items are immediately back in stock without any manual adjustment required.
Yes — EposDirect generates full refund reports including refund reason, refunded items, staff member who processed the refund, and original transaction reference. Hospitality businesses can run refund reports by date, product, or staff member to identify patterns and reduce unnecessary returns.