EposDirect pharmacy EPOS includes Refund Management as standard in every licence. Pay £399 + VAT once — no monthly subscription, no add-on module fees. FREE UK installation on your existing hardware.
UK pharmacies operate under strict CQC, NHS, and MHRA requirements that make dispensing software reliability, audit completeness, and stock accuracy absolute necessities. EposDirect pharmacy refund management handles OTC returns and dispensing adjustments with mandatory audit trail — compliant with pharmacy regulatory requirements. Most UK pharmacy EPOS providers charge separately for refund management — either as a paid add-on module at an extra monthly fee, or locked behind a higher pricing tier that costs significantly more than their base plan. EposDirect includes refund management in every licence as standard. There is no add-on module to buy, no premium tier to upgrade to, no additional monthly cost for this feature. UK pharmacy businesses pay £399 + VAT once and receive the complete EposDirect feature set from day one, including refund management. Because EposDirect is installed software — not cloud-based — refund management continues working even during internet outages. Your pharmacy business never stops trading due to connectivity problems. Our UK team installs EposDirect on your existing Windows hardware free of charge, typically completing the full setup within 24 hours of your order. No new hardware required for most UK businesses. Over 100,000 UK businesses across retail, restaurant, hospitality, pharmacy, takeaway, and convenience store trust EposDirect daily. Call 0800 0336 888 or speak with a live expert at expert.eposdirect.co.uk to discuss your pharmacy EPOS requirements before you buy.
Pay £399 + VAT once. No monthly software fees. FREE setup by our UK team on your existing hardware.
Yes — EposDirect refund management is included in every licence at no additional cost. Pharmacy businesses get full refund and exchange processing, audit trails, and manager controls from day one.
Yes — EposDirect allows Pharmacy businesses to require manager approval before any refund or void is processed. Every refund attempt is logged with the staff member's ID, preventing unauthorised refunds and reducing cash loss.
Yes — EposDirect automatically adjusts stock levels when a product is returned and refunded. For Pharmacy businesses, this means returned items are immediately back in stock without any manual adjustment required.
Yes — EposDirect generates full refund reports including refund reason, refunded items, staff member who processed the refund, and original transaction reference. Pharmacy businesses can run refund reports by date, product, or staff member to identify patterns and reduce unnecessary returns.